Contact

Talk to the right person, first time.

Most enquiries are handled faster on a dedicated route below. If none fit, use the general form. We reply within 48 hours.

Where to start

Choose your enquiry.

Research

Order or trial Syn-R1

For labs and universities ordering the research edition, requesting a quote, or joining Early Access. Research use only.

Request test units →
Clinical

Clinical departments

For hospitals and clinics registering interest in the clinical edition, which is going through CE and UKCA marking.

Register interest →
Technical

Setup and support

For compatibility, setup, impedance, cleaning and reuse, or an existing order. The common answers are already published.

Support and FAQs →
Commercial

Licensing and distribution

For manufacturers and OEMs licensing the patent-pending mechanism, and for distributors who want to carry Syn-R1 in their market.

Partner with us →
Vigilance

Report a product issue

For any incident, unexpected effect on a participant, or product defect involving a Syn-R1 electrode. We acknowledge every report within 48 hours.

How to report →
Press

Media and speaking

For journalists, conference organisers and anyone writing about inclusive neurotechnology. Our published work is on the evidence page.

Email the team →
General enquiries

Anything else

If your enquiry does not fit a route above, write here or email admin@synaptiveltd.co.uk directly.

We also hear from investors, and from researchers whose participants have been excluded by existing equipment.

Emailadmin@synaptiveltd.co.uk
Response timeWithin 48 hours, usually sooner
CompanySynaptive Ltd, registered in England and Wales, no. 16195899
LinkedInlinkedin.com/company/synaptiveltd