Setup, ordering, the guarantee. If it isn't here, email us. We reply within 48 hours.
Standard cap position, 1.5 mm DIN touchproof connector. No separate protocol by hair type.
Seat it in the cap position as you would a cup or disc electrode, and connect to your amplifier's 1.5 mm DIN input.
Rotate gently. The tip works through the hair to the scalp on its own. Braided and protective styles do not need to be taken out.
The sensor is already at the scalp, so you need far less gel than bridging a gap with a standard electrode. Check impedance as normal.
Every shipment includes written guidance. The Instructions for Use are in Downloads.
Any amplifier taking a 1.5 mm DIN touchproof (DIN42802) connector: BrainProducts, g.tec, BioSemi, ANT Neuro and most research and clinical systems. Unsure? Tell us your system.
Both. Built for the problem standard electrodes have with afro-textured, coily and curly hair, and works equally on straight and wavy. One electrode for every participant.
The tip reaches the scalp through protective styles without the participant taking them out. Very dense or tightly bound styles can vary; early adopters report what they see.
Not a certified medical device. Usable in research under your own ethics approval, not for clinical diagnosis or treatment. A clinical edition is going through Class I CE and UKCA marking. See our regulatory status.
Same design, mechanism and connector. Research edition: research-grade materials, research use only. Clinical edition: medical-grade, going through CE marking, with its own price list. Compare them side by side.
On request, because quantities, formats and institutions vary. Quote within 48 hours. Student societies and underrepresented markets have their own programmes.
Orders placed through 30 December 2026 carry a 60-day money-back guarantee. Email within 60 days of delivery and we arrange the return and refund.
Research edition: reusable across sessions, cleaning guidance supplied. Clinical edition: single-patient, single-use, so no reprocessing and no reuse tracking.
From late 2026, in the order enquiries are received. A delivery window comes with every quote.
Tell us format and quantity, and a formal quote follows within 48 hours. We accept institutional purchase orders and can supply onboarding details for your finance team.
On Early Access orders placed through 30 December 2026. Email within 60 days of delivery to start a return.
From the UK. VAT, duties and delivery windows depend on destination and are confirmed on the quote. Underrepresented markets: see our regional access programme.
Electrodes at cost for the first five student societies, and mission-aligned pricing for institutions in underrepresented markets.
The datasheet and Instructions for Use are being finalised. Ask and we will send what exists today.
Email admin@synaptiveltd.co.uk with your system, the electrode position, and what you are seeing. We reply within 48 hours.